OnHelm LLC (“OnHelm”) is committed to protecting your privacy. We have prepared this Privacy Statement to describe to you our practices regarding the personal information we collect from users of our website located at https://www.onhelm.com (the “Website”), and software applications, including the application entitled “OnHelm” (each, an “App” and collectively, “Apps”) that facilitate the scheduling, management and performance of certain household chores and other errands (collectively, the functionality provided by the Website and App referred to as the “Service”).
If you have any questions or concerns or complaints about our Privacy Statement or our data collection or processing practices, or if you want to report any security violations to us, please contact us at the following address or phone number:
PO BOX 278484
Miramar, FL 33027
We do not intentionally gather personal information from visitors who are under the age of 13. If a child under 13 submits personal information to OnHelm and we learn that the personal information is the information of a child under 13, we will attempt to delete the information as soon as possible. If you believe that we might have any personal information from a child under 13, please contact us at 786-708-0901.
We collect personal information from users, as described below.
Depending on the version of the App you are using, you may be able to login to the Services using your Facebook account or another social networking service (“SNS”) that we support, you will first be asked to enter your SNS credentials and then be given the option to register for the Services. In this case, we may receive information from the SNS to make it easier for you to create an Account on the Service and show our relevant content from your Facebook or SNS friends. Any information that we collect from your SNS account may depend on the privacy settings you have with that SNS, so please consult the SNS’s privacy and data practices. You can edit privacy settings at any time or disconnect your Services activity stream from Facebook by visiting the Facebook Applications Settings page.
If you decide to invite a third party to create an Account, we will collect your and the third party’s names and e-mail addresses in order to send an e-mail and follow up with the third party. We rely upon you to obtain whatever consents from the third party that may be required by law to allow us to access and upload the third party’s names and e-mail addresses as required above. You or the third party may contact us at firstname.lastname@example.org to request the removal of this information from our database.
We may obtain information from other sources and combine that with information we collect on our Services.
In general, personal information you submit to us is used either to respond to requests that you make, or to aid us in serving you better. We use your personal information in the following ways:
We often receive comments directly from users who have had positive experiences with our Services. We may post user feedback on the Website or in the App from time to time and/or use such feedback in marketing materials, press materials or in our social media feeds. We will share your feedback with your first name and last initial only. If we choose to post your first and last name along with your feedback, we will obtain your consent prior to posting you name with your feedback. If you choose to share your experiences via publicly accessible social media, we may also use this feedback on our Website, in marketing materials, press materials or in our social media feeds. It should be noted that we have no control over, and take no responsibility for, the use, storage or dissemination of such publicly-disclosed personal information.
We may create anonymous data records from personal information by excluding the information (such as your name) that makes the data personally identifiable to you. We use this aggregate data to analyze request and usage patterns so that we may enhance the content of our Services and improve Website and App navigation. We reserve the right to use anonymous data for any purpose and disclose anonymous data to third parties in our sole discretion.
When you use the Services, the personal information you provide will be shared with the third parties that are necessary to provide the Services you request.
We may share your personal information with our service providers for purposes including, without limitation, providing you with the Services that we offer you through our Site, conducting quality assurance testing, facilitating the creation of accounts, maintenance, administration, support, payment, hosting and database management; and/or to provide other services to the Company.
We may share some or all of your personal information in connection with or during negotiation of any merger, financing, acquisition or dissolution, transaction or proceeding involving sale, transfer, divestiture, or disclosure of all or a portion of our business or assets. In the event of an insolvency, bankruptcy, or receivership, personal information may also be transferred as a business asset. If another company acquires our company, business, or assets, that company will possess the personal information collected by us and will assume the rights and obligations regarding your personal information as described in this Privacy Statement.
You have several choices regarding use of information on our Services:
All users may review, update, correct or delete the personal information in their user Account by contacting us or by editing their profile via the Website or App or by emailing us at email@example.com. If you completely delete all of your Personal Information, then your User account may become deactivated. We will use commercially reasonable efforts to honor your request. We may retain an archived copy of your records as required by law or for legitimate business purposes.
You can stop all collection of information by the Apps by uninstalling them. You may use the standard uninstall processes as may be available as part of your mobile device or via the mobile application marketplace or network.
Some web browsers may transmit “do not track” signals to the websites and other online services with which your web browser communicates. There is no standard that governs what, if anything, websites should do when they receive these signals. OnHelm currently does not take action in response to these signals. If and when a standard is established, we may revise our Statement on responding to these signals.
Company is committed to protecting the security of your personal information. We use a variety of industry-standard security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure. We also require you to enter a password to access your Account information. Please do not disclose your Account password to unauthorized people. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while Company uses reasonable efforts to protect your personal information, Company cannot guarantee its absolute security.
This Privacy Statement is subject to occasional revision, and if we make any material changes in the way we use your personal information, we will notify you by sending you an e-mail to the last e-mail address you provided to us and/or by prominently posting notice of the changes within the Apps. Any changes to this Privacy Statement will be effective upon the earlier of thirty (30) calendar days following our dispatch of an e-mail notice to you or thirty (30) calendar days following our posting of notice of the changes on our Site or within the Application. These changes will be effective immediately for new users of our Service. Please note that at all times you are responsible for updating your personal information to provide us with your most current e-mail address. In the event that the last e-mail address that you have provided us is not valid, or for any reason is not capable of delivering to you the notice described above, our dispatch of the e-mail containing such notice will nonetheless constitute effective notice of the changes described in the notice. If you do not wish to permit changes in our use of your personal information, you must notify us prior to the effective date of the changes that you wish to deactivate your Account with us. Continued use of our Apps or Service, following notice of such changes shall indicate your acknowledgement of such changes and agreement to be bound by the terms and conditions of such changes.
Last Updated: March 03, 2016